Retail Caribbean Ltd 

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At Retail Caribbean Limited we provide complete Point of Sale solutions to retail clients. We have been implementing retail solutions using the Microsoft Retail Management System for the last six years. Retail Caribbean provides the complete package of hardware, software, services and support to help you use the latest technology to run your business. Technology that you can use to make faster, smarter business decisions.

Point of Sale solutions for restaurants make managing your restaurant easier by allowing you to manage table and bar orders efficiently, make menu and price changes easily, track and analyze sales, inventory and customer data.

Most systems provide different options for table, fast food, bar and delivery service. The type of restaurant solution we recommend is dependent on the size and type of your restaurant establishment. Contact us today and we would be happy to schedule a demonstration at your convenience.

Services

At Retail Caribbean Limited we provide the following services to all of our clients:

POS System Design - We perform a needs assessment before we recommend a system to you and determine how best to use the system features to allow you to work at the optimum level. We then configure the system to your needs.

POS Installation - We install the hardware and software in your store and import data provided in Excel (e.g. customers and inventory) so that when we are finished you are able to sell immediately. Training - We provide training for all users of the system including cashiers, inventory clerks, purchasing clerks, warehouse clerks and managers. Live Operation Supervision - Our staff are on hand when the system first becomes operational, to provide a level of confidence to users and to address any issues that arise in that time period. This is over a period of 1 day to 1 week after the new system is deployed.

Support

Following deployment of the system, our staff remain available to provide support for any issues that may arise. Integration to Accounting System - We are able to provide a complete solution by integrating the Point of Sale system to various accounting systems including Microsoft Dynamics GP, QuickBooks and Peachtree. This integration allows you to easily export sales and inventory data from your Point of Sale application to your Accounting application. Software Development - Our software developers create customized software applications that are seamlessly integrated into the Microsoft Dynamics RMS application. These applications provide additional functionality to your POS solution and are developed to your specifications.

Support Services

The nature of retail environments requires the presence of support personnel who can respond quickly and where necessary, in person, to all support issues. Our local office maintains staff whose focus is the support of the Retail Management System.

The ability to respond swiftly to calls for assistance is provided using the following methods:

On-site Support
Remote support using Microsoft Windows technologies
Telephone support
Email and Internet support
To submit a request for technical support, send an email to support@retailcaribbean.com.